Privacy Policy

1. Introduction

Welcome to Soko Beauty ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services (collectively, the "Service").

By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

Personal Information

We may collect personally identifiable information that you provide directly to us, including:

• Name and contact information (email address, phone number)
• Profile information and preferences
• Payment information (processed securely through third-party providers)
• Appointment and booking history
• Communications with beauty professionals

Usage Information

We automatically collect certain information about your use of our Service:

• Device information (device type, operating system, unique device identifiers)
• App usage data and analytics
• Location information (with your permission)
• Log files and crash reports

3. How We Use Your Information

We use the collected information for various purposes:

• To provide and maintain our Service
• To process appointments and payments
• To send you notifications about your bookings
• To provide customer support
• To personalize your experience and recommendations
• To improve our Service and develop new features
• To comply with legal obligations

4. Information Sharing

We may share your information in the following circumstances:

• With beauty professionals to facilitate appointments
• With service providers who assist in operating our Service
• When required by law or to protect our rights
• In connection with a business transfer or merger

We do not sell, trade, or rent your personal information to third parties for marketing purposes.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

6. Your Rights

You have the right to:

• Access and update your personal information
• Delete your account and associated data
• Opt-out of marketing communications
• Request a copy of your data
• Withdraw consent where applicable

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at:
Email: privacy@sokobeauty.com
Address: Chandaria Business innovation and incubation Centre, second Floor, rm 32