Terms and Conditions

1. Acceptance of Terms

By accessing and using the Soko Beauty mobile application and services ("Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this Service.

2. Description of Service

Soko Beauty is a platform that connects users with beauty professionals and services. Our Service includes:

• Booking and scheduling beauty appointments
• Connecting users with verified beauty professionals
• Processing payments for services
• Providing beauty-related content and recommendations
• Facilitating communication between users and professionals

3. User Accounts

To use certain features of our Service, you must create an account. You agree to:

• Provide accurate and complete information
• Maintain the security of your account credentials
• Notify us immediately of any unauthorized use
• Be responsible for all activities under your account
• Use the Service only for lawful purposes

4. Booking and Payments

Appointments

When you book an appointment through our Service:

• You enter into a direct agreement with the beauty professional
• Soko Beauty acts as a facilitator for the booking process
• Cancellation policies are set by individual professionals
• You are responsible for attending scheduled appointments

Payments

• All payments are processed securely through third-party providers
• Service fees may apply to transactions
• Refunds are subject to individual professional policies
• You authorize us to charge your selected payment method

5. User Conduct

You agree not to:

• Use the Service for any unlawful purpose
• Harass, abuse, or harm other users or professionals
• Post false, misleading, or inappropriate content
• Attempt to gain unauthorized access to our systems
• Interfere with the proper functioning of the Service
• Violate any applicable laws or regulations

6. Beauty Professional Terms

Beauty professionals using our platform agree to:

• Provide accurate information about their services and qualifications
• Maintain appropriate licenses and certifications
• Deliver services as described and booked
• Comply with health and safety regulations
• Treat all clients with respect and professionalism

7. Intellectual Property

The Service and its original content, features, and functionality are owned by Soko Beauty and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

8. Disclaimers and Limitation of Liability

The Service is provided "as is" without warranties of any kind. Soko Beauty shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of the Service.

9. Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties.

10. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of any material changes via email or through the Service. Continued use of the Service after changes constitutes acceptance of the new Terms.

11. Contact Information

If you have any questions about these Terms and Conditions, please contact us at:
Email: legal@sokobeauty.com
Address: Chandaria Business innovation and incubation Centre, second Floor, rm 32